INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept a variety of secure payment methods including credit cards (Visa, Mastercard), debit cards, and cash on delivery only for saudi customres.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery on the courier’s website.

Can I cancel or modify my order?

We understand that plans change, so we strive to be accommodating. However, order modifications or cancellations can only be accepted if the order has not yet been processed. Please contact us as soon as possible at info@ksa-inasami.com to inquire about changes to your order.

What is your return policy?

We want you to be happy with your Inasami purchase. If you are not satisfied with your order for any reason, you can return it for a full refund within 14 days of receiving your order. Please see our return policy for more details return policy.

How can I contact customer service?

We are happy to help! You can contact our friendly customer service team by email at info@ksa-inasami.com or by phone at +966533743555.

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